Order Processing (Handling Time)
All orders are processed, packaged, and transferred to our international transit facility within 5–7 business days after payment confirmation. Please note that tracking numbers will become active and trackable once the package arrives at the US sorting facility.
Shipping & Estimated Delivery
We provide secure worldwide shipping with tracking numbers so you can follow your package's journey.
Shipping to the United States: 3–5 business days via USPS (after handling time). Total estimated delivery time is 8–12 business days.
International Shipping: 10–25 business days depending on the destination country.
Note: Shipping times may vary slightly during peak holiday seasons or customs clearance processes.
Damages and Issues
If your item arrives damaged or if you receive the wrong item, please contact us at support.lornaplush@gmail.com within 48 hours of delivery with photo proof. We will work closely with you to resolve the issue immediately.
Please review all product details, sizes, and photos carefully before placing your order.