At Lorna Plush Studio, available at our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lorna Plush Studio and how we use it.
1. Information We Collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, billing address, shipping address, email address, and phone number. We only collect this data to process, fulfill, and deliver your orders successfully.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website.
Process and ship your orders of Jellycat plushies.
Understand and analyze how you use our website to improve your shopping experience.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.
Send you order confirmation and tracking details.
3. Consent and Third-Party Services
By using our website, you hereby consent to our Privacy Policy and agree to its terms. We do not sell, trade, or share your personal information with outside third parties. The only exception is sharing necessary data (such as your address and phone number) with trusted shipping carriers (like USPS/HPW partners) strictly required to deliver your package.
4. Payment Security
All payments on our store are securely processed through PayPal. Lorna Plush Studio does not store, see, or have access to your credit card details or financial information on our servers. All transactional data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) by PayPal.
5. Data Protection Rights (GDPR/CCPA)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to request copies of your personal data, request that we correct any information you believe is inaccurate, or request that we erase your personal data under certain conditions.
6. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at: support.lornaplush@gmail.com