Return & Refund Policy - Lorna Plush Studio

Due to the highly limited nature of our handmade collectible plush toys, all sales are final.

We do not accept returns, refunds, or exchanges for change-of-mind purchases.

We only provide replacements under these conditions:

1. Item arrives damaged

2. You receive the wrong item

You must contact us within 48 hours of delivery with clear photo proof.

Please check size, color, and product details carefully before purchasing.

Refund Policy